The Japan Initiatives Office (JIO) is part of Japan Transformation Services and oversees the portfolio of Japan’s most important projects, covering four insurance companies and six service companies. We set corporate policies, standards and methodologies for project governance and delivery, and support leadership with evaluating business cases, selecting projects and managing the portfolio with a focus on strategic alignment and delivering optimal business value. JIO is a project knowledge centre of excellence and designs and delivers training for the Japan project community. We take a hands on approach to managing the portfolio and work with project sponsors and managers as a “business partner”, providing guidance throughout the project lifecycle including: ideation and proposal creation, establishment of a project team structure and project management processes, project execution, go-live readiness, project closure and tracking benefits realisation. JIO also provides “Portfolio Services” to efficiently and effectively staff projects with the right resources and handle administrative affairs of the Transformation Services department, including financial management, contract management and procurement.
The Portfolio Services Lead is a key role with JIO and has responsibility for leading a team who actively support the delivery of our key projects through:
Portfolio-level resource tracking, analysis and management reporting. Work with partners to secure project professionals and fulfill resource demand.
Work with JIO colleagues to deliver training curriculum to Japan’s project community.
Handle general administration including procurement, contract management, department event planning, and continuity planning.
Track and monitor project resource needs across the portfolio. Deliver insightful management reporting on resource supply and demand to enable better portfolio management and project selection decision making.
Support Transformation Services leadership forecast long-term staffing needs and maintain the workforce plan.
Partner with Talent Acquisition and recruitment/staffing vendors to source top-calibre fulltime and temporary project professionals for Japan’s key projects.
Develop strategic relationships with staffing vendor to secure a strong candidate pipeline and control staffing costs
Manage the external vendor contract process including the reviews and approvals from the Sourcing and the Legal team.
Facilitate Transformation Services department annual budget and monitor department P&L. Maintain strong commercial relationships with the corporate entities that we provided services to, providing full visibility and transparency on services rendered and agreeing and collecting service fees on time.
Work closely with the JIO Governance & Methodology Lead to design, plan, and implement a training program to strengthen key project delivery skillsets within the Japan project community, including partnering with Talent Development and external vendors as needed.
Oversee department general administration, such as: coordinating department-wide events such as Town Halls; secure floor space and procure equipment required by department staff to execute their responsibilities; maintaining department asset inventories; continuity planning, communication materials etc.
People management; experience in building and developing a team
Resource management within a program or project portfolio
Experience in building and maintaining vendor relationships, negotiating rates, and recruiting top-class talent
Sound financial management understanding, experience supporting the management of a P/L
Solid understanding of project management methodology and the project management lifecycle
Project management qualification such as PMP or PRINCE2 is desirable
Strong negotiation, persuasive skills. Must be comfortable challenging others in a professional manner
Must have 5-8+ years of experience in PMO, program management, and/or project management